Katila is the AI guest assistant for short-term rental managers. Catalogue each property in plain English — appliances, manuals, wifi, contacts, house rules — and your guests get instant answers, grounded only in what you've registered, never in outside knowledge.
Three steps
Capture each property once — describe appliances, instructions, contacts in plain English. The AI drafts structured records you review.
Manage every property from one dashboard — multi-property, time-zone-aware, with wifi, staff notes, and contacts on each.
Guests ask anything. The AI answers from your data and only escalates when it genuinely doesn’t know.
Sensitive details (admin codes, alarm codes, staff-only notes) stay private; what guests need to know stays accessible.
One property, fully documented. Guests get instant answers about the wifi, the dishwasher, the parking, check-in instructions — the moment they ask.
Five, ten, fifty properties — each with its own catalogue you and your staff can ask questions of. One dashboard for the whole portfolio, with stay calendars, readiness signals, and per-property settings.
Address, time zone, check-in / check-out, wifi, manager contacts, default welcome message — the things every stay needs.
Three first-class lists for what something is, how to use it, and what to watch out for. Each renders as its own section the AI can quote.
Upload manuals, receipts, photos or installer paperwork so everything rides along with the property.
Group items by where they live — basement, kitchen, garden shed — and search by location naturally.
Mark sensitive fields host-only and decide what to share with guests.
The assistant answers from your registered data only — never from outside knowledge or guesses.
Add a card, get seven days free. Describe your first property — appliances, wifi, house rules, who fixes what — and Katila drafts the catalogue for you to review. From then on, the AI answers your guests' recurring questions, day or night. Cancel anytime; VAT included where applicable.